When I got in your restaurant at 1350 stone ridge mall rd.I'm been waiting and no body asked me what I need until I ask the manager if I can buy food to go.

Then he pointing into to go area. After I Order my food they told me waiting period about 20 minute . I waited almost one hour but my order still not available. ,but I saw two guys they order food to go they take just wait only 20 minutes.

I called the manager he said wait more time .not even say sorry about my order .i wait for another 10 minutes but still not available.I asked again where is my order he looks to counter they found my order

Review about: The Cheesecake Factory Manager.

Reason of review: Poor customer service.

Monetary Loss: $40.

Preferred solution: Price reduction.

I didn't like: Terrible customer service.


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