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I went to eat my first time and took a friend we ordered the lemon chicken I proceeded to eat my food and the chicken tasted mushy so I cut another piece and it was raw, this disgusted me and turned my stomach all I could think about was salmonella poisoning, I called...
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Company wrote 0 private or public responses to the review from Nov 05.
Anonymous
Anonymous

So you were offered a replaement meal and cheesecake. In other words, the manager made the correct response. What else were you hoping for?

Anonymous
Anonymous

Sick. I've had the same experience elsewhere ; all you want to do is run screaming not order something else or, in my case, have them offer to "cook it some more" now that it'...

3.0
#1394721
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The Cheesecake Factory - Awful

the waiter sweating come tonus telling me to stand up so when I stop to eat a dessert bought at the bar, I left
Company wrote 0 public responses to the review from Sep 23.
#1363808
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My Daughter wanted to surprise her boyfriend of 6 years by inviting 17 people to The Cheesecake Factory at Liberty Township, Ohio to celebrate his Birthday. She called the evening before, just to give them a heads up about our plans to come the next day, knowing they...
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Company wrote 0 private or public responses to the review from Aug 23.
1.0
#1337290
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I waited more than 30 min today for my food. I ordered fish and chips and two side of appetisers. There was a table near where I was sitting, they came 10 min I seated. There order came out first, they order steak with mash. I requested for a manager he came and said...
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Company wrote 0 private or public responses to the review from Aug 20.
1.0
I liked
  • Server was attentive
I didn't like
  • Extremely long wait
  • Very long wait plus very poor customer service
#1333950
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After asking for a straw for my drink I've got a big lecture from a bright red headed waiter about straws in ocean did not need that young little punk giving me a lecture since I am a customer. It took forever to get our food and when it did come my salad was just a...
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Company wrote 0 public responses to the review from Aug 19.
1.2
#1333913
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The Cheesecake Factory - 2nd time having food delivered and it sucked!
had door dash deliver me food from here 2 times. first time got sweet tamale corn cakes and the came with corn cakes and nothing else on them. now i used my credit to order jew food thinking that was just a fluke but no. order arrives 20 minutes late because of the...
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Company wrote 0 private or public responses to the review from Aug 18.
Anonymous
Anonymous

What is "jew" food?

3.3
#1333219
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Went to King of Prussia location. First we noticed an unpleasant smell in the entry way of the restaurant. First RED FLAG!! My party of 4 was excorted to the back of the restaurant to the last booth against the wall. I noticed other booths that were in the middle of...
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Company wrote 0 private or public responses to the review from Jul 05.
2.0
#1296414
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The Cheesecake Factory - Too little and expensive

Hello, I've been buying food and cheesecake at this restaurant for many years. Yesterday and the prior 2 wks I purchased a slice of cheesecake and noticed that they have been much smaller and more expensive. I am disabled and on a fixed income so I am really disappointed. I also feel cheated because I don't have the luxury of dinning out often. And it still taste delicious.
Company wrote 0 private or public responses to the review from Jun 28.
2.8
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Website
#1290648
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The Cheesecake Factory - Refused service

Waiting on high top table to be cleaned . Servers ignored use for a few minutes . Finally a server stopped and said we should go back to desk and be seated. If we had wanted a regular table we would have went there . The server was very rude. I will never go back to the Lexington KY cheesecake factory.
Company wrote 0 private or public responses to the review from Jun 23.
1.0
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#1287152
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The Cheesecake Factory - Disappointed.

Went early to the Cumberland mall location. One of the first custermers in the place and it took almost an hour to get our food. Silverware wasn’t clean, pulled a long strand of hair out of my food and at that point, looked for our waitress and couldn’t find her, after about twenty minutes, asked someone else for our check. First time there, really disappointed, but I didn’t let it ruin my Father’s Day.
Company wrote 0 private or public responses to the review from Jun 17.
#1282032
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