filters
State:
Show
City:
Show
Product:
Show
Yesterday, January 16, 2019 at 5 o'clock in the afternoon, I went to pick up an order that I had made at the Cristia Mall store in Newark Delawere. And the person in charge was a woman named Daniel who made me live the worst experience in this restaurant because he...
Read more
1.0
#1450521
Reply to reviews
Sunday dec 30 starting at 1:15 at Quaker ridge mall. We only waited 5 minutes for a table good couldn’t believe that. Put in the apt order with regular at the same time 1:30. We were brought the wrong drink order. No problem we can deal. Next no bread asked several...
Read more
1.0
#1438207
Reply to reviews
My husband and I ordered the jambalaya pasta I had no sauce dry noodles four pieces of burnt chicken and only two shrimp know Brad and the wrong salad dressing with their salad it was a take-out order so therefore by the time we got home and was ready to eat we could...
Read more
2.0
#1437008
Reply to reviews
Show

The Cheesecake Factory - Long wait with no explanation

waited 40 minutes for salads and no one offered an explanation only that 3 times they said the food will be right out. after 20 minutes the server disappeared. We were a party of 5 and were offered as accommodation a single piece of cake. Then the bill was wrong and had to wait for the manager to come back to adjust it
#1435896
Reply to reviews
Show

The Cheesecake Factory in Chicago, Illinois - Violent servers

My family and I were eating at the cheesecake downtown today and a short little lady server called another server a *** and acted as if she was going to hit her this was two separate occasions and as she walked back and forth she used foul language and I watched her run into other servers she should be fired I will never return to this establishment again
3.8
Details
Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1431846
Reply to reviews
Show

The Cheesecake Factory - RAW HAMBURGER

Eating at a nice place you would think the cooks know how to cook, but i guess not. I had ask for my cheeseburger to be well done, when it came out i cut into it, it was still red. I sent it back for it to be cook right, they only cook the side with no cheese on it, it was still red. So sad. Albuquerque, New Mexico Cheesecake Factory!
3.1
Details
Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1430973
Reply to reviews
Show

The Cheesecake Factory - Carry out won't pick up the phone.....!

It takes me 25 minutes to drive. Today I tried to place an order and I was on hold for 20 minutes {of my 25 minute drive}.... I figured it was a Friday night and they were busy...but when I arrived they were not busy at all they were just busy lolly gagging. Usually the carry out section is pretty sharp and on top of their job...but not tonight. Also I asked for a specific type of bread and I got something I didn't prefer.
#1430487
Reply to reviews
Show

The Cheesecake Factory in Walnut Creek, California - Bad customer service

I spoke to Juan in guest services. I complained that my e-gift card was compromised and requested to be reissued. He refused. Please escalate my concern to David Overton. My email:bacchi0211@gmail.com
2.0
Details
Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1430147
Reply to reviews
I am not happy with the cheesecake factory in Albuquerque,New Mexico.My day care had their annual Christmas party here and had to wait for two hours to get seated when they told us that if someone was there early we would get seated right away well one of my coworkers...
Read more
#1429480
Reply to reviews
I went to eat my first time and took a friend we ordered the lemon chicken I proceeded to eat my food and the chicken tasted mushy so I cut another piece and it was raw, this disgusted me and turned my stomach all I could think about was salmonella poisoning, I called...
Read more
Anonymous
Anonymous

So you were offered a replaement meal and cheesecake. In other words, the manager made the correct response. What else were you hoping for?

Anonymous
Anonymous

Sick. I've had the same experience elsewhere ; all you want to do is run screaming not order something else or, in my case, have them offer to "cook it some more" now that it'...

3.0
#1394721
Reply to reviews