The Cheesecake Factory - Worst Customer Service
A group of 13 of us attended Cheesecake Factory in Green Hills for a birthday party, which we were told after we got there that we had to sit at seperate tables and could not all sit together even though we were at this same restaurant in June 2015 with the same number of people and got to all sit at the same tables pushed together, but the manager on duty the night we went recently would not let us do this.We were told it was easier on the servers with seperate tables.
So, being able to accomidate large groups is not something they can do very well.
Was not impressed with the food or service.If you are entertaining a large group, DO NOT GO TO CHEESECAKE FACTORY!!!!
This person wrote the review because of poor customer service at The Cheesecake Factory. Reviewer claimed that he or she wants The Cheesecake Factory to offer any options to resolve the issue.
The most disappointing in user's experience was nasty attitude the evening host. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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